FAQ

Frequently Asked Questions

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Activade Health utilizes an out-of-network payment model which allows us to spend our time more efficiently and cost effectively. This means we can focus more on you! We will provide you with all the necessary medical documentation required, so that you can submit to your insurance to seek reimbursement if you have out-of-network benefits. Additionally, you can use your HSA and/or FSA for any of our services!

The price per treatment session can vary depending on the treatment package you choose. Your physical therapist will help guide you in deciding which treatment package is best for you based on your physical assessment and your personal goals. However, initial consultations are complimentary and commitment free.
We are located within PRIDE Conditioning at 337 Dalton Ave, Charlotte, NC 28206. Additionally we offer an in-home option, so we can come to you! If you choose the in-home option, we will bring all the necessary equipment required to carry out your treatment session. We have visited patients in their homes, offices, as well as community centers and gyms!
We specialize in orthopedic, post-surgical, and sports related injuries including low back pain, neck strain, shoulder pain, hip pain, knee strain/sprain, foot/ankle pain. In addition, we specialize in ergonomic assessment to address your work from home setup.
No, the states we service are direct access states, which means there is no need to visit your physician first.
During the first session your therapist will complete a full physical examination, review the findings with you, initiate treatment, and provide you with a detailed exercise prescription.
This means the care we provide is driven by your goals. Whether that’s hitting your next PR in the gym or enjoying a day with family and friends without being limited by pain, our treatment plan will revolve around reaching those goals effectively and efficiently.
Each treatment session is scheduled for 60 minutes.
No, your treatment session will progress based on your progress and your goals.
You will not need to purchase any equipment for your treatment sessions. However, In some instances your physical therapist may recommend some small equipment for you to purchase to complete your exercises between your scheduled visits.

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If you’re not ready to book an appointment, but have some general questions regarding physical therapy and if it’s right for you, click below to schedule time to speak with a team member!

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